Privacy Policy

Your privacy matters to us. This document explains how cleverdatastreamforge collects, uses, and protects your personal information while providing our budget automation services.

Last Updated: January 15, 2025

Information We Collect

We collect various types of information to provide and improve our budget automation services. This includes information you provide directly and data collected automatically through your use of our platform.

Account Information

Name, email address, phone number, and account credentials you provide during registration and profile setup.

Financial Data

Bank account connections, transaction histories, budgeting preferences, and financial goals you set within our platform.

Usage Analytics

Device information, IP addresses, browsing patterns, feature usage statistics, and platform interaction data.

Communication Records

Support tickets, feedback submissions, survey responses, and correspondence with our customer service team.

How We Use Your Information

Your personal information enables us to deliver personalized budget automation services and maintain platform security. We process this data to create meaningful financial insights and streamline your money management experience.

Our automated systems analyze your spending patterns to generate budget recommendations, track financial goals, and send relevant notifications. This processing happens within secure environments following Vietnamese data protection regulations and international security standards.

We also use aggregated, anonymized data to improve our services, develop new features, and understand user behavior trends. This helps us create better experiences for all cleverdatastreamforge users while maintaining individual privacy.

Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Bank connections utilize secure APIs provided by licensed financial service providers operating in Vietnam.

Third-party integrations include payment processors, cloud storage providers, and analytics services that help us deliver reliable platform performance. These partners are bound by contractual obligations to protect your data and use it only for specified purposes.

Important Note

We never sell your personal information to advertisers or marketing companies. Your financial data remains confidential and is used solely to provide the services you've requested.

Your Privacy Rights

Under Vietnamese privacy laws and international standards, you have specific rights regarding your personal information. These rights ensure you maintain control over your data throughout your relationship with cleverdatastreamforge.

  • Access and Review

    Request copies of all personal data we hold about you, including account information, transaction histories, and usage analytics.

  • Data Correction

    Update or correct inaccurate information in your profile, financial connections, or any other data associated with your account.

  • Account Deletion

    Request complete removal of your account and associated data, with certain information retained only as required by Vietnamese financial regulations.

  • Data Portability

    Export your financial data in standard formats to transfer to other platforms or keep for your personal records.

  • Processing Restrictions

    Limit how we process your information for specific purposes while maintaining essential account functions and security measures.

Data Security Measures

We implement multiple layers of security to protect your financial information. All data transmissions use TLS encryption, and sensitive information is stored using advanced encryption methods that meet Vietnamese banking security requirements.

Our security infrastructure includes regular vulnerability assessments, automated threat detection systems, and restricted access controls. Staff members receive ongoing security training and can only access information necessary for their specific roles.

Despite these measures, no system is completely immune to security risks. We continuously monitor for potential threats and have incident response procedures in place to address any security concerns quickly and transparently.

Data Retention Periods

We retain different types of information for varying periods based on legal requirements, business needs, and user preferences. Here's how long we keep your data:

1

Active Account Data

Personal information and financial connections remain active while your account is in use, with regular updates and maintenance.

2

Transaction History

Financial transaction data is retained for seven years to comply with Vietnamese financial record-keeping requirements.

3

Usage Analytics

Platform usage data and system logs are kept for two years to support service improvements and security monitoring.

4

Deleted Account Data

After account deletion, most personal information is removed within 30 days, with some records retained as required by law.

International Data Transfers

Some of our trusted service providers operate outside Vietnam, particularly cloud infrastructure and security services. When your data is processed internationally, we ensure these transfers meet Vietnamese data protection standards and international privacy frameworks.

We use standard contractual clauses and adequacy decisions to maintain your privacy rights across borders. Your financial data receives the same level of protection regardless of where it's processed, with additional safeguards for sensitive information.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized features. Essential cookies enable basic functionality like secure login sessions and account access.

Analytics cookies help us understand how users interact with different platform features, allowing us to optimize the interface and identify areas for improvement. You can manage cookie preferences through your browser settings, though some features may not work properly with cookies disabled.

We don't use third-party advertising cookies or tracking pixels for marketing purposes. Our focus remains on providing financial tools rather than collecting data for external advertising networks.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our services, legal requirements, and privacy practices. Significant changes will be communicated through email notifications and prominent platform announcements.

Minor updates, such as clarifications or formatting improvements, may be made without individual notification. We recommend reviewing this policy occasionally to stay informed about how we protect your information.

Your continued use of cleverdatastreamforge after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can exercise your rights to modify or delete your account information.

Privacy Questions or Concerns?

Contact our privacy team for questions about this policy or your data rights:

[email protected]

G25b Phạm Văn Đồng, Anh Dũng, Dương Kinh, Hải Phòng, Vietnam

Phone: +84961008374